Legal
Privacy Notice
Seguro Companion Services Corp. — Last updated November 3, 2026
About This Notice
Seguro Companion Services Corp. ("SCS Corp," "we," or "us") operates the website at scs.travel and provides domestic and international travel coordination, companion, and accessibility services (collectively, our "Services"). This Privacy Notice describes the personal information we collect through our website, how we use and share it, and the choices available to you.
Personal information means information that identifies or could reasonably be used to identify a specific individual. This does not include truly anonymized information from which re-identification is not reasonably possible, or aggregated statistical information that cannot be linked to a specific individual. Pseudonymized information — data from which a specific individual cannot be identified without additional information — may still constitute personal information depending on context and applicable law.
Information You Provide to Us
Contact and Service Requests
When you submit a contact inquiry, travel assistance request, quote request, or companion and accessibility service request through our website, we collect the information you provide. This may include your name, email address, phone number, organization name, travel details, services requested, and any additional information you include in your message.
Job Applications
If you apply for a position with us, we collect relevant information you submit, such as your name, phone number, email address, position of interest, employment history, education history, references, a cover letter, and similar information. Resume files are transmitted to our team by email and are not stored on our web servers.
Emergency Contact Information
When you voluntarily provide emergency contact information through our service request forms, we collect the emergency contact person's full name, their relationship to you, their primary telephone number, and, if provided, an alternative telephone number. This section is optional. By providing this information, you represent that you are authorized to share it and that you have obtained any consent required from the emergency contact person.
Emergency contact information is collected solely for traveler safety and necessary service coordination. It is used exclusively to contact the designated person in the event of a safety concern, medical situation, or service disruption affecting you during travel. It is not used for marketing, advertising, or any purpose unrelated to your safety.
Emergency contact information may be shared with emergency responders, medical personnel, airline staff, ground transportation providers, or other parties directly involved in your safety or service coordination when a situation requires it. It is not shared with advertising networks, data brokers, or unrelated third parties.
Minor Travelers
SCS Corp provides travel assistance services that include coordination for minor travelers, including unaccompanied minor travel assistance. When a parent, legal guardian, or other authorized adult submits a service request involving a minor traveler, we may collect information about that minor as part of the service request. Such information is provided by and collected from the authorized adult, not directly from the minor. Information about minor travelers is used solely to provide the requested travel assistance services.
We do not knowingly collect personal information directly from children under the age of 13 through our website. If you believe a child under 13 has submitted personal information to us without appropriate authorization, please contact us at info@scs.travel.
Information Collected Automatically
Device and Connection Information
When you visit our website, standard network communication may result in your IP address, browser type, and operating system version being received by our hosting infrastructure and analytics platform.
Analytics
We do not use website analytics software. No analytics scripts are loaded when you visit our website, and no behavioral data — including page views, click events, or navigation paths — is collected or transmitted to any analytics platform.
How We Use the Information We Collect
We use the information we collect to:
- Respond to your inquiries and provide the travel assistance, companion, and accessibility services you request
- Evaluate and process job applications
- Communicate with you regarding your service requests
- Contact emergency contacts you have designated, when a safety concern or service disruption during your travel requires it
- Understand how visitors use our Services and improve them (analytics, consent-gated as described above)
- Detect and prevent fraud and respond to trust and safety issues
- Comply with applicable laws and regulations, enforce our Terms of Use, or respond to lawful requests from governmental authorities
- Fulfill other purposes for which we provide specific notice at the time the information is collected
How We Share the Information We Collect
Platform and Email Service Providers
Form submissions and service requests are processed through the Airo Email Gateway, a GoDaddy platform service that transmits your submission to our business email inbox at info@scs.travel. Our business email is hosted by Microsoft (Microsoft 365). If our business email account is configured to forward messages to another email service, copies of received messages — including form submissions — may also be received and stored by that forwarding service. GoDaddy, Microsoft, and any configured email forwarding provider act as service providers in this process.
Emergency Responders and Service Partners
Emergency contact information may be shared with emergency responders, medical personnel, airline staff, or ground transportation providers when required for your safety or service coordination, as described above.
Analytics Provider
We do not share behavioral or interaction data with any analytics provider. No analytics platform is used on this website.
Legal Requirements
We may disclose your information if we believe doing so is required or appropriate to comply with law enforcement requests and legal process, such as a court order or subpoena; to respond to your requests; or to protect your, our, or others' rights, property, or safety.
Business Transfers
We may transfer your information to service providers, advisors, or other third parties in connection with a corporate transaction such as a merger, acquisition, or sale of assets. The use of your information following any such event will be governed by the same general provisions of this Privacy Notice.
With Your Permission
We may also share your information with your consent.
Data Retention
Personal information submitted through our website forms is delivered to our business email inbox and retained as email correspondence. We do not maintain a separate database of form submissions. Resume files are transmitted as email attachments and are not stored on our web servers.
We do not apply a fixed automatic deletion schedule to email correspondence. Copies of received messages may be retained by our email hosting provider (Microsoft 365) and, if email forwarding is configured, by the forwarding destination, subject to those providers' own practices. We do not control provider-managed backup systems.
You may request deletion of your personal information at any time by submitting a request at scs.travel/data-deletion or by emailing info@scs.travel. We will process deletion requests within a reasonable time and will make reasonable efforts to delete information from our accessible records. We cannot guarantee deletion from systems outside our direct control, including provider-managed backups.
Your Choices
Analytics
We do not collect analytics data. No consent banner or cookie preference is required. This section is retained to confirm that no analytics opt-out mechanism is needed because no analytics data collection takes place. Your ability to use any part of our Services.
Data Deletion
You may request deletion of personal information we hold about you, including information submitted through contact forms, travel assistance requests, job applications, and emergency contact information. See our Data Deletion page for full instructions.
Communications
If you receive communications from us in connection with a service request or job application, you may contact us at info@scs.travel to update your communication preferences.
Third-Party Links
Our website may contain links to other websites or services that we do not own or operate. This Privacy Notice does not apply to those third-party services. We encourage you to read their privacy policies before providing any information to them.
Security
We implement reasonable administrative, technical, and physical measures to help protect personal information from unauthorized access, loss, or misuse. No information system can guarantee absolute security.
Children's Privacy
SCS Corp provides travel assistance services that may include coordination for minor travelers when requested by a parent, legal guardian, or other authorized adult. Information about minor travelers is provided by and collected from the authorized adult submitting the service request, not directly from the minor.
We do not knowingly collect personal information directly from children under the age of 13 through our website. If you learn that a child has provided us with personal information without appropriate authorization, please contact us at info@scs.travel.
International Visitors
SCS Corp provides domestic and international travel coordination services. Our website is operated from the United States. Personal information submitted through our website is processed by our hosting infrastructure, which is operated by GoDaddy. We do not independently verify the specific server locations used by GoDaddy or our email service providers for every component of their infrastructure.
If you access our Services from outside the United States, your information may be processed in the United States or other countries. We will inform you of any material changes to how we handle international data transfers. We do not represent that our Services comply with the specific data protection requirements of every jurisdiction. If you have questions about the applicability of specific privacy laws to your situation, please contact us at info@scs.travel.
Changes to This Privacy Notice
We will post any updates to this Privacy Notice on this page with a revised "Last updated" date. If we make material changes, we may notify you via a notice posted on our website. We encourage you to review this Privacy Notice periodically.
Contact Us
If you have questions about this Privacy Notice or your privacy rights, please contact us: